Tag: Clinical Documentation Improvement

Healthcare

Elevating Physician Efficiency and Patient Care through Expert Medical Scribe Services

Mar 20, 2023 by Raghu Vir 0 Comments , ,

Medical scribe services have become increasingly popular in recent years, as healthcare providers seek to streamline their workflows and improve the accuracy of their clinical documentation. A medical scribe is a trained professional who works with healthcare providers to document patient encounters in real-time. In this article, we’ll explore the benefits of medical scribe services and how they can improve patient care.

One of the primary benefits of medical scribe services is that they can improve the accuracy and completeness of clinical documentation. Healthcare providers often struggle to keep up with the demands of clinical documentation while also providing quality care to their patients. By working with a medical scribe, providers can focus on patient care while the scribe takes care of documenting the encounter. This can help ensure that documentation is accurate, complete, and timely.

Another benefit of medical scribe services is that they can help reduce the risk of errors and omissions in clinical documentation. Inaccurate or incomplete documentation can lead to serious consequences for patients, such as incorrect diagnoses or treatment plans. By having a medical scribe present during patient encounters, healthcare providers can be confident that all relevant information is being captured accurately.

Medical scribe services can also help improve the efficiency of healthcare delivery. Providers who work with a medical scribe can see more patients in a shorter amount of time, as the scribe takes care of documentation tasks. This can help reduce wait times for patients and improve patient satisfaction. In addition, medical scribe services can help reduce administrative burdens for healthcare providers, allowing them to focus on patient care rather than paperwork.

Medical scribe services can also help support healthcare providers in providing high-quality care. By taking care of documentation tasks, medical scribes can free up providers to focus on building rapport with their patients, listening to their concerns, and developing personalized treatment plans. This can help improve patient outcomes and satisfaction, as patients are more likely to adhere to treatment plans when they feel heard and understood by their healthcare providers.

Overall, medical scribe services offer a range of benefits to healthcare providers and patients alike. By improving the accuracy and completeness of clinical documentation, reducing the risk of errors and omissions, improving efficiency, and supporting high-quality care, medical scribes can help improve the overall quality of healthcare delivery. As healthcare continues to evolve, it’s likely that medical scribe services will become an increasingly important component of healthcare delivery, helping to support healthcare providers in providing the best possible care to their patients.

Clinical Documentation Improvement, Outpatient CDI

When Pursuing CDI, Using Risk Adjustment Is Vital

Mar 1, 2019 by admin 0 Comments ,

As healthcare has moved away from fee-for-service reimbursement models toward a more value-based system, the idea of using risk adjustment to account for individual patient risk and chronic conditions has become far more important for providers seeking to maximize quality of care.

In today’s healthcare environment, providers are often required to fight simultaneous battles on several fronts. For those pursuing clinical documentation improvement (CDI), they must balance sometimes-conflicting regulatory demands, workflow needs, etc. Further exacerbating the problem is the persistent shift of care provision to the ambulatory setting and the increasing demands it places on provider organizations.

As we have discussed in previous blog posts, outpatient CDI efforts face a number of unique challenges, such as decidedly larger case volumes than most inpatient settings and far shorter clinical visits. These shorter visits produce less usable patient data and offer a condensed window during which multiple team members must work in synchrony—accurately and efficiently—to gather that data. Outpatient providers must also go further, factoring in risk adjustment for each individual in their larger patient populations as well.

Often, problems with risk adjustment appear when inaccurate or incomplete diagnosis coding slips through the documentation workflow. For instance, failure to capture patients’ Hierarchical Condition Categories (HCCs)—and recapture year-over-year—can greatly skew risk scores for individual patients and potentially the overall population. Such mistakes can filter downstream to errors in patient care and increasing claim denials and, potentially, wreak havoc on pay-for-performance reimbursements.

This dynamic puts increased pressure on physicians to capture correct documentation at the point of care—getting it right the first time without a great deal of revision. Many have addressed the issue through Computer Assisted Physician Documentation (CAPD), which provides a number of CDI features. CAPD improves accuracy and lessens physicians’ burdensome workflow by precluding the need to rehash previously captured documentation.

The goal of these products is to allow physicians to complete patient care documentation faster and spend more time with their patients. Unfortunately, many traditional products, which were designed for inpatient settings, lack effective integration of risk adjustment. As a result, many providers are prevented from seeing the most accurate picture of the population they serve—and value-based care programs are not as successful as they could be.

To learn about PowerSpeak+RAPID—a CAPD platform combining powerful front-end medical speech recognition software (PowerSpeak) and Risk Adjusted Physician Documentation (RAPID)—contact Saincesaince inc logo

Uncategorized

Saince expands its Clinical Documentation Improvement (CDI) services to US customers from their global offices

May 15, 2016 by admin 0 Comments

Saince CDI Services Image

At a time when hospital reimbursements are not only under tremendous pressure but are also changing from fee-for-services model to value based models, maintaining the quality and integrity of clinical documentation has become paramount.

To ensure that their clinical documentation processes are meeting the expected quality and integrity standards, hospitals have to review their patients’ charts in their clinical documentation improvement (CDI) departments. Currently there is a severe shortage of trained and experienced CDI specialists in the country resulting in hospitals and other care settings not being able to review all the patients’ charts. Such skills shortage is also not only making it expensive for hospitals to review the all the charts but is also limiting their ability to expand the activity into other care settings such as outpatient and emergency room operations. This inability to review 100% of the patient charts in their CDI departments is resulting in under reimbursements for the level of care they have provided to patients, and is also severely impacting their hospital’s quality scores.

In order to address this acute shortage of CDI specialists, Saince, which has been providing transcription and clinical documentation improvement services for hospitals across the country for well over a decade, has taken a leadership role and has become the first company in the industry to also provide CDI services from its offices located in India. In an effort that took more than a year, Saince has identified and hired exceptionally talented physicians with years of clinical experience behind them in their India office. Saince has invested heavily in training these physicians in medical coding and clinical documentation improvement. Thanks to AHIMA, which resumed offering its Certified Coding Specialist (CCS) examination in India, all these physicians are now CCS certified. With exceptional skills and experience, these teams are now ready to provide CDI services to all types of healthcare settings – inpatient, outpatient, ER etc. Saince’s India offices are certified by International Standards Organization (ISO) for quality processes (ISO 9001) and data security (ISO 27001).

Now hospitals across the US have access to top level talent to meet their need for clinical documentation improvement services.